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FCTG wins 'Plug and Play' innovation award for digital transformation

Flight Centre Travel Group (FCTG) has achieved its second Corporate Innovation Award in four years, recognised by Silicon Valley-based innovation platform Plug and Play for the global agency’s commitment to digital transformation.

Flight Centre Travel Group (FCTG) has achieved its second Corporate Innovation Award in four years, recognised by Silicon Valley-based innovation platform Plug and Play for the global agency’s commitment to digital transformation.

The innovation accolade awards a corporate partner that demonstrates a technology-first approach through acquisitions, investments, proof of concepts and thought leadership.

Plug and Play vice president Jordan Bray said FCTG continues to prove its reputation as a travel industry leader by making significant investments in innovation through numerous acquisitions and key partnerships.

“FCTG continues to raise the bar with respect to staying ahead of the rapidly evolving corporate travel landscape, despite the enormous pandemic-induced challenges,” Mr Bray said.

FCTG has taken a technology-first approach to address the needs of the business traveller through the development of new ground-breaking technology offerings for its corporate brands.

In 2021, FCTG acquired Shep, a browser extension-based communication platform for integration with the new FCM Platform, which followed the purchase of WhereTo, a US-based provider of corporate travel technology, and mobile chatbot platform Sam, in addition to an equity investment in air content aggregator TPConnects.

FCTG chief experience officer John Morhous said: “We’re incredibly honoured to be selected by Plug and Play as the winner of the Corporate Innovation Award.”

“Our investment in technology over the past several years has been a high priority across our corporate brands and to be recognised by the leading global innovation platform for a second time is both humbling and gratifying.”

To find out more, head to fctgl.com