The 3rd annual Express Travel Group Connect consultant conference was hosted on the Gold Coast last weekend, giving Agents the chance to learn, engage and connect.
Consultants came together at the funky QT Hotel for two days of learning, engaging and connecting.
On Friday attendees were whisked away to the secluded McLarens Landing on South Stradbroke Island for the welcome festivities. The afternoon was filled with ‘Survivor’ style team building games courtesy of SureSave Insurance and was followed by a fun and festive Qantas Airways beach theme welcome party.
Saturday offered a jam packed day starting with a welcome address from Executive GM, Ari Magoutis who updated the attendees on Express Travel Group and travel industry trends. Paul Pearman, italktravel & cruise National Business Manager followed, encouraging everyone to value their role and put on their ‘badge of honor’ which stated – ‘I am a Travel Agent, what is your Superpower?’
Ana Bosnic from Urban Awakenings, delivered a highlight of the conference, a session on embedding value throughout the selling experience to deepen customer engagement. Ana demonstrated if you just change the way you think about a task – you can have a more beneficial outcome.
Following a relaxed lunch from Intrepid Group, supplier speed training sessions kicked off for a lively afternoon of learning and updates from each preferred partner sponsor.
Jason Starling from Creative Cruising rounded out the presentations with a look at recent cruise trends with a final last reminder from Ana Bosnic on the importance of asking the right questions.
The conference wrapped up with a 1920s Great Gatsby themed Celebration dinner, sponsored by Globus of Family Brands for an evening of prizes, trivia and reflection on the weekend.
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- READ: Express Travel Group CONNECT on the Gold Coast
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