After a solid recovery in 2022, TravelManagers is ready for accelerated growth this year after several record-breaking sales months that saw personal travel managers increase their average individual sales by 22 per cent compared with 2019 numbers.
TravelManagers attributed its travel rebound to industry-leading initiatives such as the TravelManagers Customer Fund (TCF) and support from a well-resourced National Partnership Office (NPO) team.
COO Grant Campbell said that 2022 was a great comeback year for the travel industry and the company’s personal travel managers (PTMs).
“A resurgence in travel demand has resulted in a decisive return to profitability both for TravelManagers as a whole and for a large majority of our individual PTMs.”
“Around 24 per cent of PTMs achieved annual sales of more than $1 million in 2022 compared with 16 per cent in 2019.
“In addition, 35 per cent of PTMs had sales of $750,000-plus with an improvement in average margins across all PTMs’ sales compared with 2019,” Mr Campbell said.
The growth rate accelerated during the second half of 2022 with an average increase in sales revenue per PTM of more than 51 per cent between July and December 2022, making a significant contribution to the full-year result.
Looking back – facing forward
“TravelManagers partnership with Signature Travel Network, announced in January 2022, had an immediate impact on PTMs’ sales of premium travel products and experiences and we are looking forward with great confidence to the contribution from this alliance in 2023,” Mr Campbell said.
He added that the extensive PTMs’ training and support program provided by Business Partnership Managers (BPMs) and the NPO team was a key factor in TravelManagers’ success during 2022.
Mr Campbell also flagged the launch of the TravelManagers Customer Fund (TCF) in August 2022 as an example of the company’s proactive, customer-centric culture.
“The TCF serves as the final component of TravelManagers consumer ‘Peace of Mind’ promise, which has been well received by industry partners and clients and contributed to TravelManagers’ record trading from July to December 2022,” he said.
TravelManagers also picked up the award for ‘Most Outstanding Mobile Advisor Network’ at NTIA 2022 and ended the year with record-breaking sales months in November and December along with a series of supplier market days.
“The market days have ensured that PTMs feel energised and excited to consolidate and capitalise on 2022’s successes as we head into a new year of great possibilities,” Mr Campbell concluded.
To find out more, visit travelmanagers.com.au
