Thousands of holiday plans were disrupted this week after Danish’s budget carrier, Primera Air, ceased operations due to poor financial standing.
Primera Air’s last flight – PF596 – landed in Copenhagen from Malaga on 2 October 2018, after which the carrier unexpectedly cancelled all flights.
Passengers nor employees were given notice about the termination of operations, and according to reports, some people didn’t realise their flights have been affected until they arrived at the airport.
Image: Primera Air/Facebook
In an online statement, Primera Air said it was a “sad day” saying “goodbye to all of you” and thanked its flyers for being loyal until the end.
The statement continued, urging travellers to visit the official website for updates over the coming days and suggested travellers who booked through tour operators to get in touch with them for further action.
Image: Primera Air/Facebook
“Kindly understand that the usual options for contacts (via email or phone) can not be offered any longer.”
Primera Air
The sudden suspension of operations have many confused about their refund rights, and according to The Guardian, travellers who spent more than £100 on a flight using a credit card may be able to claim a refund. Travellers who paid with a debit card will need to check with their provider.
Insurance companies may also be able to assist in the matter. However, many do not cover airline collapses.
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