The prestigious Skytrax World Airline Awards has bestowed upon the Dubai-based carrier Emirates the title of the World’s Best Airline 2016 for the fourth time in 15 years.
Emirates also took won the World’s Best Inflight Entertainment for the 12th year in a row, probably due to the fact that the airline offers one of the biggest entertainment screens in the world. Emirates also won the Best Airline in the Middle East award.
The Skytrax World Airline Awards are based on the largest airline passenger satisfaction survey in the industry, and the annual awards are considered to be a global benchmark of airline excellence. The Skytrax survey measures quality standards across 41 key performance indicators of front-line products and services in the airline industry.
Over 19.2 million completed surveys covering 280 airlines were tallied up this year, by customers hailing from more than 104 countries.
This is the fourth time Emirates has won the top accolade since the airline awards were introduced 15 years ago; the airline won the first ever Skytrax World’s Best Airline in 2001, again in 2002 and in 2013. In total, Emirates has won a total of 20 Skytrax World Airline Awards since 2001.
According to Sir Tim Clark, the President of Emirates, the airline is honoured to have been recognised by the prestigious Skytrax awards:
“We listen carefully to our customers, and then relentlessly challenge ourselves to deliver and exceed expectations. The fact that these awards are based on the direct feedback from passengers is gratifying and wonderful recognition for all of the hard work that’s gone into creating the Emirates experience.”
Sir Tim Clark, President, Emirates.
Emirates is the world’s largest international airline, with an extensive network that has grown to offer its customers a choice of 154 destinations in 81 countries across six continents, with convenient connections through its hub in Dubai.
The airline operates one of the world’s youngest modern wide-body fleets. These aircraft are not only more efficient to operate, but are also more comfortable for passengers to fly in – enabling Emirates to install and offer the latest onboard products.
Were you not surprised that Emirates took out the title this year?