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Travel chaos - thousands of US flights cancelled

Travel in and out of the East Coast of America has been hit by Winter Storm Juno, with some 5,000 flights cancelled over Monday and Tuesday.

Travel in and out of the East Coast of America has been hit by Winter Storm Juno, with some 5,000 flights cancelled over Monday and Tuesday.

 

According to FlightAware, yesterday more than 2,600 flights were scrapped in and out of Boston, New York and Philadelphia. Another 2,800 are expected to be cancelled today.

New York’s LaGuardia is said to have been hit the hardest, with half of all flights expected to take off yesterday cancelled and 60 percent of flights heading into the airport turned away.

The airport tweeted that although it remains open, passengers should reconfirm their flight before heading to the gateway.

Cancellations comes after the National Weather Service predicted two- to- three-feet of snow for a 250-mile stretch of the Northeast, including the New York and Boston areas. Philadelphia should get 14- to- 18-inches. All of America’s major airlines, including United Airlines said they’re limiting and cancelling flights to the Northeast and are allowing customers whose flights have been affected to rebook without paying a penalty. [See each airlines terms below].  

Airline policies for affected passengers:

American Airlines

The airline is offering flexibility options to ticketed customers whose travel may be impacted by this event.

It includes passengers travelling to, through or from Albany, NY; Allentown, PA; Baltimore, MD; Bangor, ME; Boston, MA; Burlington, VT; Harrisburg, PA; Hartford, CT; Islip / Long Island/Macarthur, NY; Manchester, NH; New Haven, CT; New York LaGuardia, NY; Newark, NJ; Philadelphia, PA; Providence, RI; Scranton / Wilkes Barre, PA; State College University Park, PA; Stewart / Newburgh, NY; Washington Dulles, VA; Washington Reagan Nat’l, DC; Westchester County / White Plains, NY; and Williamsport, PA.

American said it will waive the ticket reissue charge for one ticket change on tickets for travel on 26 January to 28 January, which were issued no later than 26 January 2015.

Reissue dates are until 1 February 2015.

 

United Airlines

The airline said Winter Storm Juno will impact travel throughout the northeastern U.S. through Wednesday 28 January, with delays, cancellations and airport closures.

As a result, the carrier has issued an exception policy designed to accommodate customers with restricted tickets who wish to change their travel in advance of any potential disruption.

The offer is valid on travellers flying to, from or through Albany, Allentown, Baltimore, Boston, Burlington, Harrisburg, Hartford, Manchester, New York, Philadelphia, Portland, Providence, Syracuse, Washington, White Plains and Wilkes-Barre/Scranton.

Original dates of travel must have been on 26 January to 28 January 2015. Change fees and fare difference will be waived for rescheduled services by 30 January 2015.

For all other dates and ticket uses, the change fee will be waived, but a difference in fare may apply.

 

Jet Blue

Due to Winter Storm Juno the airline will waive change/cancel fees and fare differences for customers traveling on Monday, January 26, 2015 through Wednesday, January 28, 2015 to/from the following cities: Baltimore, MD; Boston, MA; Hartford, CT; New York, NY; Newark, NJ; Newburgh, NY; Philadelphia, PA; Portland, ME; Providence, RI; Washington, DC; Washington, DC; and Worcester, MA.

Customers may rebook their flights for travel through Sunday, February 1, 2015 prior to the departure of their originally scheduled flight. Customers with cancelled flights may opt for a refund. Original travel must have been booked on or before Sunday, January 25, 2015.

To rebook travel or request a refund online, click here. If you are already checked in for your flight, go http://checkin.jetblue.com, find your itinerary and click on “Cancel Check-in”.

 

Delta Air Lines

If you or your client are booked on a flight that is canceled or significantly delayed, then Delta is offering a refund.

Even if the flight is not canceled, customers may make a one-time change to your ticket without fee for travellers scheduled to travel between 26 January and 28 January to travel to, from, or through Albany, NY; Allentown, PA; Baltimore, MD (BWI)
Bangor, ME; Binghamton, NY; Boston, MA; Burlington, VT; Elmira, NY; Harrisburg, PA; Hartford, CT; Ithaca, NY; Manchester, NH; Newark, NJ; Newburgh, NY; New York City, NY; New York City, NY; Philadelphia, PA; Portland, ME; Providence, RI; Quebec, Canada; Washington, DC; Washington, DC; White Plains. NY; Scranton, PA; State College, PA; and Syracuse, NY.

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