helloworld unveiled a range of new initiatives and products to a record number of delegates at this year’s Frontliners Forum held in Cairns over the weekend.
Around 505 agents made the most of a jam-packed weekend with informative sessions, workshops, presentations and business updates.
CEO, Elizabeth Gaines, said the Forum was an ideal location to update agents on investment in technology, training, product and profile.
[L-R]: Julie Primmer, John Gissing, Elizabeth Gaines, Neil Ager and David Padman.
“The helloworld vision is Creating the future of travel with each journey and we continue to deliver innovations to help our consultants shine.”
Elizabeth Gaines, helloworld CEO
“Frontliners is also a chance to celebrate our partnerships with the very best in the business and to reinforce with our consultants the many benefits that flow from their support of our preferred suppliers.”
Among the new tech and products launched at Frontliners this year include the ‘in-App Booking commission’, which allows consultants to earn commission on a majority of flight, hotel and car hire bookings made via the iOS and Android app.
There’s also the new scholarSHIP – created in partnership with CLIA, it’s a “new to cruise” six month modular program designed to boost consultants’ capacity to tap into this rapidly expanding market.
David Padman, Head of Associate and Affiliate Networks updated delegates on the significant progress across the network in entrenching a leadership position while Julie Primmer, Head of Branded Network provided analysis of the rapidly changing consumer landscape and the strategies which helloworld is deploying to harness the opportunities.
The three-day event culminated with the Gala Awards Dinner, which acknowledged high achievers across the network.
Winners across the Branded network:
- Hero Award – Andy Barton, helloworld Surrey Hills VIC & Rhonda Sunderland, helloworld Toronto
- Rookie of the Year – Stephanie Laucht, helloworld Scone NSW
- Top Revenue – Jayne Walsh, helloworld Darwin NT
- Special Recognition Award – Sarah Anne Bignall, helloworld Belmont WA
- Consultant Team Spirit Award – Kelsey Farmer, helloworld Ellenbrook WA
- Consultant Pursuit of Knowledge Award – Renee Lambert, helloworld Thornton NSW
Winners across the Associate network:
- Associate Customer Service Hero Award – Clare O’Neill, Phil Hoffmann Travel SA
- Associate Top Sales Award – Angela Kaluzyn, Skilled Travel NSW
- Associate Recognition Award – Nicholas Dann, Cruise Travel Centre NSW
- Associate Rising Star Award – Libby Mullavey, Temora Travel NSW
