Travel Counsellors has developed its in-house booking system to offer agents access to more pricing options and live updates.
With the latest update, consultants can now search for wholesale prices. They’ll also be able to see live availability for the World’s Leading Cruise Lines operators and low-cost flights operated by no-frills airlines.
Travel Counsellors believes this represents a significant development for its agents, as Phenix will be the only system currently enabling Australian agents to access wholesale cruise prices and flights operated by low-cost carriers.
Phenix now lets agents see live availabilities on World’s Leading Cruise Lines operators.
Travel Counsellor, Hayley Voll said having access to wholesale rates and live availability enables her to sell more cruise product in a more efficient manner.
“Being able to see live availability is a great feature of the system, which will ultimately save time and allow me to turn around bookings more quickly.”
Hayley Voll, Travel Counsellor
Phenix also recently received a newly developed integrated ‘shopping basket’ quote system that allows agents to track all enquiries and build complex itineraries.
The system also gives them access to budget airline fares.
The company says it has proven hugely beneficial in saving agents’ time when putting quotes together, as well enhancing the documentation for customers, with 72 percent of Travel Counsellors recently highlighting this as a key benefit of the system.
“This latest update to the Phenix system is a real win for agents who specialise in booking cruises, and we’re very pleased that we’re the only travel company to have our own, highly sophisticated system that allows agents to access cruise operator wholesale prices and flights operated by low cost carriers.”
Tracy Parkinson, Travel Counsellors Australia General Manager
Earlier this month, the company’s Managing Director, Steve Byrne said 2015 is Travel Counsellors’ time.
He said the company will be chasing ‘huge potential’ in the Australian travel market from travellers looking for trusted experts. Read on
