Travel Counsellors appears to be on a mission to capture more MICE with the appointment of corporate pro David Hughes.
Announced today, Hughes will step into the newly created role of Managing Director for Travel Counsellors Australia.
He will work alongside Tracy Parkinson, who remains as General Manager.
Hughes has over 25 years leadership experience with roles at the Jetset Travelworld Group and Qantas. Additionally, he’s held held senior positions with leading corporate travel companies such as the Global Business Travel Association (GBTA) and QBT.
Steve Byrne, Travel Counsellors’ Global Managing Director, said in his new role Hughes will help strengthen the company’s position in the Australian market.
“We have therefore been very careful to select a leader in David that passionately shares our values of putting customers and people first.”
Steve Byrne, Travel Counsellors Global Managing Director
Hughes’ appointment comes after recent investments to enhance Travel Counsellors’ position in Australia.
This includes more online and face-to-face training programmes and development of in-house dynamic packaging technology.
Plus there’s the launch of the company’s new website for its Business Travel Counsellors, which came out in February to give corporate consultants the right tools to expand their business.
Commenting on his role David said he’s excited to help every Travel Counsellor realise their potential.
“Their [Travel Counsellors’] strong focus on putting the customer and agents first and technology that is unmatched in the industry, provides a compelling and exciting proposition for agents to run their business from home as part of a global, leading customer focused business and culture.”
David Hughes, Travel Counsellors Managing Director
Over the last 12 months, Travel Counsellors says its income per agent has increased by 10 percent.
This has contributed to the company earning $80 million in revenue growth last year and a global turnover of $850 million.