Say “Aloha!” to the wonderful Hawaiian Airlines dedicated Aussie Reservations team – now working from their lounge and dining rooms manning the AU Res number, helping agents, help customers.
A shout out goes to travel agents across Australia today from Hawaiian Airlines local Reservations and Sales Ohana (teams) who are working from their homes across Sydney and Brisbane to support Australian and New Zealand travel agents and Hawaiian Airlines guests.
Edna, Christine, and Anne, three of the voices of Hawaiian Airlines Res, have been helping agents with re-bookings and more. The ladies, who are doing a great job, wish to send love and the #togetherintravel message out to you awesome agents.
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“At a time like this in our industry, we know that agents need fast, local support,” said Andrew Stanbury, Regional Director Australia/New Zealand.
“We understand they are under particular pressure to quickly provide solutions or simply information to alleviate their customers’ concerns and we are committed to providing in-person, telephone support.”
Andrew Stanbury, Regional Director Australia/New Zealand.
Hawaiian Airlines said the airline’s reservations team transitioned seamlessly to work from home providing the airline’s usual high levels of phone service and are operating as usual, with short call waiting times.
Say “Aloha”
If you’d like some help from the Hawaiian Airlines dedicated Australian staff, you can contact them via:
Reservations phone number: 1300 661 339
Email: Reservations@HawaiianAir.com.au
Hours: 8:30am – 5:30pm AEST Mon – Fri. Outside of these hours, calls will be transferred to HA after-hours support.
Hawaiian Airlines does not charge a fee for telephone support.
Click here for more information.