Personal Travel Managers came together in Melbourne this month for a day of nothing but the ocean and ships.
Twenty-eight Victoria-based consultants attended the cruise training day, which saw major cruise lines discuss their ships and itineraries for around 45 minutes each.
TravelManagers Executive General Manager Michael Gazal says training days like this one are a consequence of feedback received from personal travel managers.
“Training sessions are just another extension of our support for our personal travel managers.”
Michael Gazal, TravelManagers Executive General Manager
Nicole Edgar, representative for Narre Warren South, was one of the more experienced cruise sellers who attended the training day. For her, the sessions were useful for refreshing her knowledge of what the different cruise companies have to offer.
Personal travel managers received cruise updates at the training session. Pictured: Radiance of the Seas docked at Sydney.
Another highlight, particularly for less experienced cruise sellers, was the “cruise tips” session, presented by two highly-experienced personal travel managers, one of which was Michelle Levins, representative for Forest Hill.
“It is important to select the right ship for the right people and having cruised a lot myself I understand the complexities of booking the perfect cruise holiday.”
Michelle Levins, Personal Travel Manager
TravelManagers has more training days planned for its personal travel managers throughout 2015. Given the ongoing growth in their cruise business (up by 51 percent in 2014), it’s certain that further cruise days will be included in the schedule.
Sharon Summerhayes, representative for Sunbury, will be encouraging her colleagues to follow in her footsteps: “I really loved having one full day devoted to cruise. With multiple cruise companies presenting, it was a huge investment in my cruise business.”
Gazal agrees: “TravelManagers’ increasing cruise sales show the significant contribution home-based consultants make to the cruise sector. We’re thrilled with these results as it shows the professionalism and calibre of our personal travel managers who have taken everything we’ve given them and leveraged it into sales.”
Earlier this month, TravelManagers revealed its ‘2014 Year in Review‘, which included a jump in overall sales and the welcoming of its 460th personal travel manager.